Welcome to IGIFTZI. By accessing or using our website (https://www.igiftzi.in) and services, you agree to be bound by the following terms and conditions. Please read them carefully before placing any orders or using our services.
1. Business Overview
IGIFTZI is a customized gift shop and online gift store based in Junagadh, Gujarat, offering a range of personalized gifts for various occasions, relations, and festivals.
2. Products and Services
We specialize in customized, made-to-order gifts based on the design, text, photos, or details you provide. It is your responsibility to ensure all customization details are accurate before confirming your order.
3. Pricing & Payment
- All prices listed on our website are in Indian Rupees (INR) and inclusive of applicable taxes.
- Payment must be completed online via our secure payment gateway or at the store before order processing.
4. Order Processing & Delivery
- Customized orders will be processed only after receiving complete payment and final confirmation of customization details.
- Delivery timelines may vary based on product type, customization complexity, and location. Estimated delivery times are provided at checkout.
- We are not responsible for delays caused by unforeseen circumstances such as courier delays, strikes, or natural events.
5. Cancellation Policy
- Orders for non-customized products can be canceled within 2 hours of placing the order.
- Customized products cannot be canceled once the customization process has started.
6. Return & Refund Policy
- Customized products are non-returnable and non-refundable due to their personalized nature.
- In case of incorrect, damaged, or defective products delivered (not related to customization errors provided by the customer), you must contact us within 24 hours of delivery with photo and Product opeaning video proof for review.
- Refunds or replacements will be processed only if the issue is verified and accepted by our quality team.
7. Use of Customer-Provided Content
You confirm that any text, images, or other materials you provide for customization do not violate any copyrights, trademarks, or third-party rights. IGIFTZI is not liable for any legal issues arising from the use of such content.
8. Intellectual Property
All content, designs, logos, images, and materials on our website are the property of IGIFTZI. Unauthorized use, reproduction, or distribution is strictly prohibited.
9. Limitation of Liability
IGIFTZI shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from the use of our services or products.
10. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of India, and any disputes will be subject to the exclusive jurisdiction of the courts in Junagadh, Gujarat.
11. Contact Us
For any queries or clarifications regarding these terms, please reach out to us:
IGIFTZI
[Shreekunj, Vidhya Vihgar Society, Madhuram,] Junagadh, Gujarat, India
📧 Email: info@igiftzi.in
📞 Phone: [+91 97126 38612]
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